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by Zane K. Quible
Publisher: PHI Learning
Price (INR):Rs 525.00
Price (USD): $ 13.12
Administrative Office Management, eighth edition, offers the most technologically updated text on the market. In combination with technological updates, this comprehensive introduction to office management focuses on what office managers actually do on the job. The author’s signature easy-to-read style coupled with pedagogical aids throughout systematically explores the full range of office management topics—office environment, employees, systems, and functions.
KEY FEATURES :
Chapter Aim : Gives the learner the expected outcome.
Chapter Outline : Provides the learner with a list of headings and sub-headings in each chapter.
Chapter Terms : Identifies the list of key terms found in the chapter.
Marginal Definitions : Gives a brief definition of the key terms found in the chapter.
Implications for the Administrative Office Manager : Provides a brief discussion of how the chapter’s content impacts the job of the administrative office manager.
Review Questions : Includes a list of questions based on the content found in the chapter.
Discussion Questions : Offers a brief scenario that allows students to become engaged in a discussion of how they would handle situations relevant to the chapter’s topic.
Student Projects and Activities : Provides several “enrichment” projects and activities, based on the content of the chapter.
Part One Principles of Administrative Office Management
Chapter 1 The Managerial Process
Chapter 2 The Organizing Process
Chapter 3 The Communication Process
Part Two Management of the Office Environment
Chapter 4 Office Layout
Chapter 5 Office Environment
Chapter 6 Office Equipment and Furniture
Chapter 7 Selecting Office Employees
Part Three Management of Office Employees
Chapter 8 Developing Office Employees
Chapter 9 Supervising Office Employees
Chapter 10 Motivating Office Employees
Chapter 11 Appraising Performance of Office Employees
Chapter 12 Analyzing Jobs of Office Employees
Chapter 13 Evaluating Jobs of Office Employees
Chapter 14 Administering Salaries of Office Employees
Chapter 15 Measuring Output of Office Employees
Chapter 16 Improving Productivity of Office Employees
Part Four Management of Office Systems
Chapter 17 Systems Analysis
Chapter 18 Computer Technology
Chapter 19 Telecommunications Technology
Chapter 20 Applications Software
Chapter 21 Records Management and Micrographics
Part Five Management of Office Functions
Chapter 22 Forms Design and Control
Chapter 23 Office Reprographics and Mail Services
Chapter 24 Quality and Quantity Control
Chapter 25 Budgetary and Cost Control
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