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Administrative Office Management: An Introduction (Eighth Edition)

by Zane K. Quible

Publisher: PHI Learning

Price (INR):Rs 525.00


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About the book

Administrative Office Management, eighth edition, offers the most technologically updated text on the market. In combination with technological updates, this comprehensive introduction to office management focuses on what office managers actually do on the job. The author’s signature easy-to-read style coupled with pedagogical aids throughout systematically explores the full range of office management topics—office environment, employees, systems, and functions. KEY FEATURES : Chapter Aim : Gives the learner the expected outcome. Chapter Outline : Provides the learner with a list of headings and sub-headings in each chapter. Chapter Terms : Identifies the list of key terms found in the chapter. Marginal Definitions : Gives a brief definition of the key terms found in the chapter. Implications for the Administrative Office Manager : Provides a brief discussion of how the chapter’s content impacts the job of the administrative office manager. Review Questions : Includes a list of questions based on the content found in the chapter. Discussion Questions : Offers a brief scenario that allows students to become engaged in a discussion of how they would handle situations relevant to the chapter’s topic. Student Projects and Activities : Provides several “enrichment” projects and activities, based on the content of the chapter. Contents Preface Part One Principles of Administrative Office Management Chapter 1 The Managerial Process Chapter 2 The Organizing Process Chapter 3 The Communication Process Part Two Management of the Office Environment Chapter 4 Office Layout Chapter 5 Office Environment Chapter 6 Office Equipment and Furniture Chapter 7 Selecting Office Employees Part Three Management of Office Employees Chapter 8 Developing Office Employees Chapter 9 Supervising Office Employees Chapter 10 Motivating Office Employees Chapter 11 Appraising Performance of Office Employees Chapter 12 Analyzing Jobs of Office Employees Chapter 13 Evaluating Jobs of Office Employees Chapter 14 Administering Salaries of Office Employees Chapter 15 Measuring Output of Office Employees Chapter 16 Improving Productivity of Office Employees Part Four Management of Office Systems Chapter 17 Systems Analysis Chapter 18 Computer Technology Chapter 19 Telecommunications Technology Chapter 20 Applications Software Chapter 21 Records Management and Micrographics Part Five Management of Office Functions Chapter 22 Forms Design and Control Chapter 23 Office Reprographics and Mail Services Chapter 24 Quality and Quantity Control Chapter 25 Budgetary and Cost Control Index

Details of the book

Book :
Administrative Office Management: An Introduction (Eighth Edition)
Book ID :
28937
Author :
Zane K. Quible
ISBN 13 :
9788120343740
Year of Publication :
2011
Edition :
Eighth Edition
Publisher :
PHI Learning
Binding :
Softcover
Pages :
624
Weight :
1.202 kg

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